Event Questions

What time should I arrive?

The Registration Desk opens at 7:30am on Thursday 22 August 2019. Please register before proceeding to the main hall.

Is my registration fee or ticket transferrable?

Yes. Please advise our forum organiser at info@nceif.com.au of the new name if you decide to transfer your ticket to a colleague.

How can I contact the organiser with any questions?

Please email questions to info@nceif.com.au. Our event team will reply as soon as possible, usually within 24-48 hours.

Do I have to bring my printed ticket to the event?

Yes, or you can use the paperless ticketing option available on the Eventbrite App. See link below

What's the refund policy?

Delegates can receive a refund up to 30 days before the event start date.

What is the dress code?

Smart business casual for the forum.

Special Assistance at Pier One Sydney

We aim to do our best to accommodate guests with a disability. We have a limited number of wheelchair accessible guest rooms. Most common areas of the hotel are also accessible by wheelchair. Should you require special assistance of any kind,please let us know in advance so that we can assure that your visit is hassle-free and memorable.

Where do I find more information about this event?

Information and speaker presentations from our inaugural conference in July 2018 are currently on this website for reference. If you have additional questions, please contact the forum organiser on info@nceif.com.au

I am coming with a group. How can I reserve seats?

Seats are on a first come, first serve basis. Please tell your colleagues to arrive early if you have a group who would like to sit together.

Transportation Questions

What are my transport/parking options for getting to and from Pier One Sydney?

Parking and vehicles
Due to our location over the water and heritage issues only limited unsecured parking is available off-site. Valet service is available for a fee or guests may self-park at one of the local parking stations. Whilst every care is taken, we accept no responsibility for any theft or damages to vehicles that may occur while moving or parked by hotel team members. 

Jayride.com works with hundreds of transfer companies within Sydney to organise pick-up and drop-off services to thousands of travellers from Sydney Airport. We provide Sydney Airport shuttles and transfers to or from Pier One Sydney on Jayride.com where travellers can compare available transfer companies and choose by price, star ratings and preferred type of transfer (private car or shared shuttle) to make a quick and easy online booking.


Rome2rio makes travelling from Sydney Airport (SYD), and other locations, to Pier One Sydney easy. Rome2rio is a door-to-door travel information and booking engine, helping you get to and from any location in the world. Rome2rio displays up to date schedules, route maps, journey times and estimated fares from relevant transport operators, ensuring you can make an informed decision about which option will suit you best. Rome2rio also offers online bookings for selected operators, making reservations easy and straight forward. https://www.rome2rio.com/s/Sydney-Airport-SYD/Pier-One-Sydney-Harbour-Autograph-Collection

Download the Moovit App to find the fastest directions and to see the latest Bus, Train or Ferry schedules to Pier One Sydney. Find updated times for all the routes that are available with real-time step-by-step directions from Pier One Sydney. The Moovit App also shows you the closest stops and stations to your destination. Choose from a list of stops closest to Pier One Sydney: Wharf Theatres Hickson Rd; Hickson Rd Opp Wharf Theatres; Hickson Rd Opp Roslyn Packer Theatre; Roslyn Packer Theatre Hickson Rd; Argyle Pl At Lower Fort St.